Privacy Policy

Fantique Air is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Fantique Air website and governs data collection and usage. By using the Fantique Air site, you consent to the data practices described in this statement.

Collection of your Personal Information

Fantique Air collects certain personally identifiable information, such as your name, company name, registration number, email address, home address, work address, telephone numbers, banking details (suppliers only), heating ventilation & air-conditioning (HVAC) equipment serial numbers as well as installation, repair & service history of that equipment. Fantique Air does not collect information on demographics, age, gender, preferences, interests, or favourites as this is not required in the normal course of our business.

There is also information about your computer hardware and software that is automatically collected by Fantique Air. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Fantique Air for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Fantique Air website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Fantique Air public message boards (e.g., Facebook), this information may be collected and used by others.

Fantique Air encourages you to review the privacy statements of Websites you choose to link to from Fantique Air so that you can understand how those Websites collect, use and share your information. Fantique Air is not responsible for the privacy statements or other content on websites outside of the Fantique Air website.

Use of your Personal Information

Fantique Air collects and uses your personal information to operate the Fantique Air Web site and deliver the services you have requested. Fantique Air also uses your personally identifiable information to inform you of other products or services available Fantique Air with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fantique Air, and they are required to maintain the confidentiality of your information.

Fantique Air does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Fantique Air keeps track of the Websites and pages our customers visit within Fantique Air, in order to determine what Fantique Air services are the most popular. This data is used to deliver customized content and advertising within Fantique Air to customers whose behaviour indicates that they are interested in a particular subject area. Fantique Air Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Fantique Air or the site; (b) protect and defend the rights or property of Fantique Air; and, (c) act under exigent circumstances to protect the personal safety of users of Fantique Air, or the public.

Use of Cookies

The Fantique Air Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Fantique Air pages, or register with the Fantique Air site or services, a cookie helps Fantique Air to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Fantique Air Web site, the information you previously provided can be retrieved, so you can easily use the Fantique Air features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fantique Air services or Websites you visit.

Security of your Personal Information

Fantique Air secures your personal information from unauthorized access, use or disclosure. Fantique Air secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.Changes to this Statement

Fantique Air will occasionally update this Statement of Privacy to reflect company and customer feedback. Fantique Air encourages you to periodically review this Statement to be informed of how Fantique Air is protecting your information.